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Collection & Credit Insights
October 2003
Volume 11.10

 

Court Filing Fees Increase

The cost to recover your bad debt through litigation has just escalated. October 1, 2003 new court filing fees mandated by the State of Michigan went into effect. What does this mean to you? Michigan suit fees increased an average of 41%.

See the following chart for the scheduled increases for District Court Civil case filing fees (this court sees the vast majority of our clients' cases):

Claim Amount
Was
Now
Up to $600
$17
$25
$601 - $1750
$32
$45
$1751 - $10,000
$52
$65
$10,001 - $25,000
$100
$150
In addition, there is now a motion fee of $20 for all civil cases


(The above cost chart is only filing fees. For a complete list of court fees contact our office.)

To put this in perspective, last year Credit Bureau, Inc. recovered 31% of its yearly total collections through litigation. So the cost to collect has been significantly affected. Now the economic impact of all this information needs to be neutralized with some positive news as well.

So, keep in mind our professional collection staff continues to scrutinize every file in order to qualify your claim. We insist on verifying debtor assets and employment to keep from throwing “good money after bad”. In addition the court cost may be attached to the debtor's balance, so if we successfully collect the balance, which is over half of the time, your court fee is reimbursed in full.

Our attorneys are vital to the process as well, not just as the professionals who understand the court system and how to execute your right of collection, they also clearly understand your concerns in spending more money on costs. The art of taking the appropriate action through court and keeping the proper perspective on the debtor's balance owed is one our attorneys take seriously and continually monitor for all of us.

Please note that when you receive our suit authorization request form, you should sign it, attach the original justification of the debt, and return them to us promptly. Remember that you may see increased court costs billed back to you over the following months but know your chances of seeing bad debt recovered have just doubled! Always return the authorization form promptly, as the greatest challenge for all of us in the battle to recover your debt is time. Don't give the debtor any more than they have already taken.

Increased court costs? Yes, unfortunately. Is everyone on our team and every associate in our attorney's office, working hard to recover your debt? Most certainly! You can count on it!

Please feel free to contact me, our sales staff or office manager for addition information.

Tom Oldani

Our Offices
Adrian Credit Bureau
(517) 265-8161

Ann Arbor Credit Bureau
(734) 665-6173
(800) 710-4821

PLEASE NOTE THAT OUR JACKSON OFFICE HAS BEEN MERGED TO OUR ANN ARBOR OFFICE.

Upcoming Events


Collection Skills Seminar
October 24, 2003

Detroit Dental Society
November 23, 2003

Welcome to Our New Clients

  •  Network Services Group
  •  Curves for Women
  •  First Option Beech Daly Medical
  •  Greater Lansing Endodontics
  •  MOSA Audiology
  •  O'Hara, Chrysler, Plymouth Dodge
  •  Hillsdale Towing

People don't care how much you know,
until they know how much you...
collect

HAVE A SAFE AND HAPPY HALLOWEEN!!!

High Payment of the Month

The highest payment of the month was collected in our Adrian Office. Dawn Sanchez brought in $4400.01 payment for the local sheriffs department!!! Congratulations!!!

Recognition

The best minute you spend is the one you invest in someone else.

Make It Happen

The secret to financial success is to spend what you have left after saving, instead of saving what you have left after spending.

(Anonymous)

About the Collection Skills Seminar

Gain the skills you need - and want - to have. A half-day seminar full of important tips and techniques.

Friday, October 24, 8:30am - 12:30pm
Holiday Inn, 3600 Plymouth Rd., Ann Arbor
$75.00 per person

Call today (800-710-4821) for more information.

MVP “Most Valuable Phone”

Quality collection personnel and volume of workload are conditions vital to the success of our office. This past summer a significant impact was made regarding our ability to handle the account volume while increasing the efficiency of our collection staff. We integrated the GC MVP product to our arsenal of tools in the debt recovery battle. The Guaranteed Contacts Multi-Vendor Protocol system is a telephony switch that brings with it digital, T-1, Primary Rate Interface, virtual attendants with ANI/DNIS and unattended messaging features. In short...an awesome predictive
dialer!

Now the call system features are simply too many to note in this space, however just a few of the highlights include inbound call attendance with “screen pops” that instantly route your debtors inbound call to the collector who is working your account while automatically stamping the file with the caller's phone number. The system also includes unattended messaging capabilities that allow us to contact consumers through dialing campaigns leaving important call back numbers and messages. In addition, updated digital circuitry provides instantaneous connection to the consumer's phone number dialed and an extremely flexible volume of parameters to utilize when generating pools of numbers to be dialed. For those of you who like it short and simple, these and many more features combine, to help us present your accounts to our collectors and do it quickly and efficiently.

Predicative dialing technology and unattended messaging will never eliminate the value in manually working a debtor's account however the intention of this new dialer is to establish initial communication to qualify the debtor and their ability to satisfy their debt. Indeed this telephony switch is utilized to ensure continuous long-term follow up of your receivables.

If you haven't had an opportunity to experience a dialer environment in action, give us a call. We invite you to come see it yourself and witness the power of GC-MVP. Remember to “stay tuned” for future articles regarding technological advancements, from all of us who look forward to collecting your account receivables.

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Ann Arbor Credit Bureau, Inc.
311 N. Main   Ann Arbor, Michigan   48104
800.710.4821     734.665.6173
info@a2cb.com

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