Collection & Credit Insights
December 2003
Volume 11.12
Lasting Memories
As we are in the throws of the holiday giving spirit, that often manifests
itself into the showering of gifts to family and loved ones, how easy
it is to focus on "things" rather than people. Do not get me
wrong; I like things as much as the next person, but what are the memories
that seem everlasting during this wonderful season. Here are a couple
of my fondest recollections of the season.
Delivering Motor Meals on Christmas days to shut-ins with my children,
who after the initial shock the first year of leaving their gifts, never
complained about the deliveries again. We witnessed the sad side of those
spending the holidays alone or in the dark, unable to pay the electric
bill.
Being pulled over for a traffic ticket on the way to go sledding and
my children hysterically crying saying "Please don't take my Daddy
to jail sir."
Ringing the bell for Salvation Army on windy snow-blown days with my
sister and father. Hearing vivid stories told by strangers on how the
Salvation Army got a stranded loved one a bus ticket home for the holidays
and how they vowed never to pass a kettle without dropping something in
it.
Picking out the family Christmas tree and the ensuing debates, sometimes
heated. "It is too skinny, too short, too fat. And of course, the
time the tree fell off the car on the way home in traffic and oh, how
we laughed and laughed.
To me, the lasting memories are not of "things" but are of
events experienced with other people, not all of the events joyous, but
predominantly so. We wish all you and your loved ones the very best of
the season. Please give generously to charities that have been hit hard
by the difficult economic times.
Bob Barden
President
Office Location
Ann Arbor Credit Bureau
(734) 665-6173
(800) 710-4821
PLEASE NOTE THAT OUR JACKSON OFFICE AND ADRIAN OFFICE HAVE MERGED
TO OUR ANN ARBOR OFFICE.
Upcoming Events
Collections Seminar
March 2004
Credit Bureau, Inc. Holiday office hours will be:
Dec. 24, 2003 8:30-Noon
Dec. 25, 26, 27, 2003 Closed
Jan. 1, 2004 Closed
Welcome to Our New Clients
- Addison Vet. Clinic
- The Orchards
- Children's Education Center
People don't care how much
you know, until they know how much you . . .
collect
From
all of us at Credit Bureau, Inc.
We wish to thank all of our clients and friends for their continued patronage.
In lieu of sending Christmas cards, we have made a contribution to several
local charitable organizations. We thought you would approve - since it
is the giving season!! We also wanted you to receive a special greeting
from our staff, because we understand that relationships are built with
people, not corporations.
Wishing You the Happiest of Holidays!!!
High Payment of the Month
High payment honors go to Dawn Sanchez. She collected $2000.00 for a
local insurance company. Congratulations Dawn! And a BIG thank you to
all our collectors for all the hard work they do!!!
WHO ARE YOU GOING TO CALL???
The past year has been full of changes for Credit Bureau, Inc. With the
many staff changes we have had, we thought it was time to update our list
of contact names.
As you look over the list, keep in mind who you need to contact as specific
questions or needs arise. By directing your inquiries to those who can
help you immediately, you enable us to better serve you, our valued clients.
Key personnel are:
Collections Department
Rob Scharf-Collection Manager
Louise Ford-Collection Specialist
Jason Shurmer-Collection Specialist
Jon Krammer-Collection Specialist
Kori Christle-Collection Specialist
Dawn Sanchez-Collection Specialist
Front Office Department
Halina Tsem - Bookeeper
Chris Hutchins - Staff Support
Laura Stover - Staff Support
Technical Support
Gail Christopherson-Data Wrangler
Client Sales Department
Deb Hundersmarck-Client Consultant
Nikki Steinaway- Client Service Rep.
Mortgage Reporting Department
Linda Underwood -Admin. Manager
Carol Molton - Mortgage Service
Linda Lasho-Public Records
Legal Department
Larry Dishaw - Legal Manager
Kiera Davids - Legal Coordinator
Management
Bob Barden - President
Tom Oldani - General Manager
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