February 2002
Upcoming Events
Collection Skills II-Ann Arbor
March 15, 2002
Welcome to Our New Clients
- Rudolf Steiner School of Ann Arbor
- Weller's
- Rehabilitation Health Center
- Byron Area Ambulance
- Hudson Home Healthcare
High Payment of the Month
High payment honors go to Kori Martinez in our Adrian office this month. She helped bring in a $3,145.38 payment for an Adrian medical facility! Congrats Kori!!
Our Offices
Adrian Credit Bureau
(517) 265-8161
Ann Arbor Credit Bureau
(734) 665-6173
(800) 710-4821
Jackson Credit Bureau
(517) 787-5333
(877) 787-6273
Do Something!
Even If It's Wrong
This is one of my new favorite sayings. I think it came to mind during one of those situations or meetings when cerebral paralysis had set in and no one wanted to suggest a solution, even though the need for action was obvious.
The fear of being wrong or singled out for making a mistake is certainly in the forefront of ones mind when offering an idea. But I say- Get over it, take a chance and offer some wild and outlandish idea, especially if you don't have a clue.
Forget the possibility that with these wild and outlandish suggestions, you may find yourself in the company rest room with a tamper-proof plastic jar and someone to "monitor" the activity. Never mind the ghastly looks on your coworker's faces after their brain processes your utterance. After all, there is a very thin line between brilliance and insanity. Who knows, they may think you are the next John Nash!
Don't be scared to fail, as it simply puts you one step closer to success. Some of the best ideas resulted from what was first thought of as failure. A chemist working for the 3M company had the task of developing a glue that was shelved as not sticky enough. That glue was later used to perfection in one of that company's most successful products that I would bet you have in your desk this very moment. The product, "Post It Notes".
Want to get ahead, either at the office or home, in 2002? Do something significant; tackle a job that no one else wants to do, make your presence known for something other than not replacing the toilet paper roll. Do something big, even if it's wrong! Why? Because nothing could be more right.
Bob Barden, President
Collector Corner
Cover sheets are essential to our work flow. By completely filling out the form and attaching it to your accounts, you help us identify where the accounts have come from and what service you desire.
Remember to review the left hand corner of the cover sheet to make sure you are providing the correct information.
When analyzing our statements, please be careful to check the dark blue box which states, "PLEASE REMIT TO US", to discover if you owe us a fee. The box that states "TOTAL DUE US" includes monies we might have already taken, so using that box could result in over payment.
It is important to report any payments you receive as soon as possible so that we will cease our pursuit of the customer and the credit file will be marked paid.
Meet the Gang - Deborah Lee Hundersmarck
Age:
29 (for the 14th time)
Most Recent Book Read: Today and Tomorrow
Marital Status: Married to Greg, the boy next door!
Children: Greg Jr. 20, Lauren 17 and Michael 13
Community Activities/Activities: School committees,
play soccer and ski
Hometown: Muskegon, MI
High School: Fruitport High School
Position: Sales Consultant
Length of Time in that Position: 7 1/2 years
Primary Job Responsibilities: Sell, Sell, Sell!!!!
Previous Experience in this Field: Paying my bills on time so
that my name never showed up at a collection agency.
Favorite Aspect of the Job: Having a chance to meet new people
and seeing what we can do to help them, and then as the relationship builds,
so does a friendship.
Least Favorite Aspect of the Job: When I have to make a "collection
call" to a client who owes us money.
Personal Goals for your Position: To always do my best at whatever
project I am working on.
Funniest Event at the Job: Tina and I have written, produced and
presented several roasts for the owners of this company when they have
attained certain milestones. We are thinking of taking our "show"
on the road as we have received great reviews!!!
Best Business Advice: Be honest, be sincere and do not be pushy!
Quality You Most Admire in a Person: Honesty
People Who Influence You the Most: My parents for the unconditional
love and support they have always given me, and my husband for showing
me an inner strength that I never knew I had.
If You Could Have Another Job: I would love to own my own
health club. I could start my day with a good work out, play a little
tennis, take a swim and then get a massage. I could live with that!!!
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