March 2002

Upcoming Events

QuadraMed Seminars that provide great tools for medical and dental facilities.

March 20, 2002: Warren

Welcome to Our New Clients

• Michael Sytnick
• Dr. Thomas O'Keefe, MD
• Bill's Wrecker & Radiator Service
• A-1 Lawn Care
• Beyers Wrecker Service
• Mid Michigan Dental Center, PC
• Mac's All Car
• Byron Area Ambulance Service
• Northwest Kent/Rockford Ambulance
• River Valley Auto, Inc.
• Sunrise Side Towing & Recovery
• Dr. Landas Stewart
• ARS & Yours Cable Co., Inc.

Our Offices

Adrian Credit Bureau
(517) 265-8161
Ann Arbor Credit Bureau
(734) 665-6173
(800) 710-4821
Jackson Credit Bureau
(517) 787-5333
(877) 787-6273

High Payment of the Month

Dawn, one of our top collector's was awarded with the high payment of the month award. She collected $3,397.26 for an Adrian medical facility

Things you might never hear from a debtor

• I thought the bill you sent me was interesting and informative.
• I hope we have the opportunity to work together again real soon.
• I enclosed an extra $20. Go out and buy yourself something nice.
• Are you SURE that's all I owe?
• I got a huge raise today. Can I start making bigger payments?
• Can I pay for this today?
• It's so nice to hear from you again.
• I just won $5,000 in the lottery yesterday. Can I just sign the check over to you to cover my bill?
• I never realized surgery was so expensive.
• You accept tips, don't you?

Source: David A. Rinke II's Funny Pages Mailing List

KEEP SMILING

Tax Time!

It's that time of year again, when the snow is blowing, people are bustling about, bells are ringing... sorry, that was last year. I meant the IRS is calling. Yes, it is tax time again. As my grandpa used to say, "You only have to do two things in life: pay your taxes and die." Well, he grew up in an era when everyone paid their taxes, without all the loopholes, because it was the right thing to do for the country they loved _ and they didn't have C-SPAN.

Now tax time means various things to various people. For some it is a dreaded time of year trying to find enough money to pay the toll. For others it is Christmas in April because they are getting a refund. These are the ones we are interested in _ and you should be, too!

Remember, with the new E-File, people are getting their refunds earlier and earlier. Businesses have until January 31 to forward the necessary filing documents to individuals, but once that individual gets their forms it may be too late. They are running off to H & R Block or using TurboTax to get that refund _ and they can get it in days.

Why all the tax detail? Because this is the time you should be stepping up your collection activity. Not at year end because the books are closing _ they are going to spend it on Christmas, not your bill.

Make those extra calls or create a special letter that advises them that they still have an outstanding bill with you. Appeal to their need to resolve their bill and then spend the extra money on themselves.

Remember, the squeaky wheel gets the grease _ if you aren't calling, someone else is. Funny that the tax collector always gets her money!

Tina Walther,Client Sales Consultant

The ABC's of finding money!

Newsletter Archive

Ann Arbor Credit Bureau, Inc. 311 N. Main   Ann Arbor, Michigan   48104 800.710.4821     734.665.6173 info@a2cb.com